Dear customers, Welcome to the Terms and Conditions page. Please read carefully, as this governs the relationship between you and Travel & Tourism upon booking any of our services such as flight tickets, hotel accommodation, or any other travel services via.com.

• You must be at least 18 years old and have full legal capacity to use this website and enter binding agreements.
• You agree to take full responsibility for all actions carried out under your account, including by any dependents or minors using your account.
• You commit to providing accurate and complete information during your use of the website.
• You shall not use the website for any illegal or unauthorized purpose and will abide by all applicable Saudi laws and regulations.
• You may not reproduce, distribute, modify, or use any content or services from the site without prior written consent.
• All logos, designs, and trademarks are the exclusive property of Travel & Tourism.
• Unauthorized access or misuse of the platform is subject to legal action.

• Ensure all passenger names are correctly entered as per passport. Incorrect names may lead to booking cancellation and additional charges.
• If technical issues prevent ticket issuance after payment, contact customer service before making another booking. We are not liable for repeated bookings.
• reserves the right to reject or cancel bookings in case of incorrect pricing or technical errors.
• For any cancellation, service provider fees will be applied in addition to our cancellation charges.

• Passengers must ensure their passports, visas, vaccinations, and travel insurance are valid and up to date. Entry or transit requirements vary by country.
• is not responsible for obtaining visas or ensuring document compliance.
• Invalid or missing documents may lead to denied boarding, deportation, or detention — at the passenger’s sole responsibility and cost.

• As per Saudi law, pilgrims holding Hajj or Umrah visas must arrive in Jeddah or Madinah only.
• Only Muslims with proper visas are allowed entry during the pilgrimage season.
• Passengers must comply with immigration, customs, and health certification regulations.

• International bookings made within 4 hours of departure, and domestic within 3 hours, are considered last-minute.
• Boarding is subject to airline discretion; missed flights will incur full penalties.

• For 9+ hotel rooms or 10+ airline tickets, please contact customer service directly at +966535027482.

• Currency converter (if available) is for reference only; actual charges may vary.
• Payments can be made via credit/debit cards, bank transfers, or available installment/payment gateways.
• Incomplete or late payments may result in automatic cancellation without liability.

• Airline rules regarding cancellations, changes, baggage, seating, and refunds apply strictly.
• Failure to arrive at the airport on time absolves from any responsibility.
• Lost baggage claims must be directed to the airport or airline.
• Seat upgrades depend on airline policy and availability.

• Hotel descriptions and star ratings are provided by third-party suppliers.
• Early check-out, no-shows, or room changes are subject to the hotel’s terms.
• Additional amenities like air conditioning or safes may carry extra charges.
• Some facilities may be unavailable due to maintenance or low demand.

• Refunds are processed based on the supplier or airline’s terms and through the original payment method.
• Card refunds are processed within 48 working hours and may take up to 7 working days by banks.
• For unresolved refunds, email

• Complaints must be submitted by the affected customer via email, with booking number and evidence, to:
• reserves the right to reject baseless complaints or demand compensation for defamation.

• Personal data and credit card information will not be sold, rented, or shared with third parties.
• may use your contact details for marketing unless you opt out via email.
• We comply with Saudi data protection regulations and may record calls for quality purposes.

Some advertisements and analytics tools on our platform may be managed by third parties who may collect user data to personalize content. is not responsible for how third parties handle such data.

• acts as an intermediary between clients and service providers. We are not liable for service-related issues or changes unless caused by our error.
• If our operations cease for any reason, clients will be notified, and their bookings will be refunded accordingly.

All terms are governed by the laws of the Kingdom of Saudi Arabia, and any disputes shall be under the jurisdiction of Saudi courts.

Travel & Tourism reserves the right to change these terms at any time. Continued use of the site indicates acceptance of updated terms.

• Vouchers can be applied only once and only to eligible bookings made on
• Misuse or resale of vouchers may result in booking cancellation without refund.
• Gift cards or promotional coupons are non-refundable, non-exchangeable, and must be used before expiry.